Partnership Spotlight: Oshawa Clinic Group

We’re proud to support local businesses that not only serve their communities but also help shape the future of them. In our Partnership Spotlight series, we’re highlighting clients whose work goes beyond the ordinary, businesses built on care, leadership, and vision.

This week, we’re proud to feature the Whitby Health Centre, the flagship location of the Oshawa Clinic Group, and shine a light on the long-standing relationship between our two organizations.

The Oshawa Clinic Group: Nearly a Century of Care

Founded in 1927, the Oshawa Clinic Group began as Canada’s first group medical practice inspired by the Mayo Clinic model, and has since grown to become Canada’s largest multi-specialty medical group. With over 150 physicians and an ever-expanding suite of services across Durham Region, the group has built a legacy around innovation and accessibility in healthcare.

Today, the organization operates multiple centres, including facilities in Oshawa, Courtice, and at the Taunton Health Centre, but their most recent and ambitious development is the Whitby Health Centre, opened in 2024.

Whitby Health Centre: A New Flagship for Durham Region

Spanning 154,000 square feet, the Whitby Health Centre brings together dozens of specialties and services under one roof. From diagnostic imaging and laboratory services to audiology, urgent care, physiotherapy, cardiology, sleep studies, and fertility support, this modern facility reflects a shift toward integrated, patient-first care.

But what makes the Whitby Health Centre truly remarkable is not just its size or scope, it’s the people behind it.

“This isn’t about one doctor, or even ten doctors,” says Keith White, CEO of the Oshawa Clinic Group. “It’s about our entire team, the physicians, administrators, and support staff who made this a reality.”

That same spirit of collaboration extends to how the organization approaches its partnerships, including insurance.

A Trusted Insurance Partner Since the Beginning

With a facility of this scale, and an organization as complex as the Oshawa Clinic Group, insurance isn’t just a box to check, it’s a strategic necessity.

That’s why, for years, the Group has worked closely with Progressive Insurance Brokers to ensure every aspect of their operation is protected, from professional liability to building coverage, equipment protection, cyber risk, and business continuity planning.

“Progressive isn’t just a service provider. They’re like an unpaid employee,” says White. “If there’s a problem, they’re there. If we need advice, they’re ready. It’s a true partnership.”

And that partnership has only deepened as the Oshawa Clinic Group has grown. New properties, additional risk exposures, expanded staffing, each development brings new challenges, and Progressive is there to help the leadership team anticipate and address them.

“They make our jobs easier,” one member of the administrative team shares. “Whether it’s identifying gaps, advising on new coverage needs, or supporting us through claims, they’re proactive, responsive, and always have our best interests in mind.”

More Than Coverage. A Relationship Built on Trust.

For Progressive, supporting the Oshawa Clinic Group isn’t just about providing insurance policies, it’s about investing in a long-term relationship.

That means:

  • Regularly reviewing and updating policies to reflect the evolving nature of the business.
  • Proactively advising on risk management strategies across departments.
  • Offering guidance on new regulatory and compliance challenges in the healthcare space.
  • Being available, whenever needed, for urgent questions, issues, or support.

“They understand our business,” says White. “And they’ve taken the time to build a relationship that goes well beyond a transaction. That’s rare, and it’s something we value deeply.”

Kristie Gallo and Keith White in Whitby Health Centre

Growing Together

As the Oshawa Clinic Group continues to expand its footprint and enhance healthcare across Durham Region, Progressive is proud to be part of that journey.

We’ve seen firsthand what can be accomplished when a healthcare provider focuses not just on scaling up, but on doing it the right way, with purpose, clarity, and community at the core.

The Whitby Health Centre is proof of that.

From the way patients are welcomed, to the integration of services, to the behind-the-scenes operations that keep the entire facility running, it’s clear that this is a team that’s committed to excellence in every detail.

“When we implement change, or introduce new technology, or take on something new, we’re never doing it alone,” adds one of the Centre’s physicians. “We have partners like Progressive helping us make the right decisions for the future.”

Partnership Spotlight: Oshawa Clinic Group
Partnership Spotlight: Oshawa Clinic Group

Supporting the Businesses That Support Our Communities

The Oshawa Clinic Group and Progressive share a core belief, that when people are looked after properly, everything else runs better.

Whether it’s a patient walking into urgent care, a business owner reviewing their coverage, or a partner planning the next big expansion, trust, transparency, and service always come first.

That’s why this partnership works, and why we’re proud to continue supporting Whitby Health Centre and the broader Oshawa Clinic Group as they grow.


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